Information about recieving Payouts through Stripe

This article will inform you about the process from a completed booking to recieving payout.

When are payouts made?

Payouts through Stripe occur on a weekly basis, specifically every Monday. The timing of the payment depends on when the activity, overnight stay, tour, or event takes place:

For activities occurring from Monday to Thursday, the payout is processed on the following Monday.
If the activity falls on a Friday, Saturday, or Sunday, the payout will be made on the second Monday following the activity (10-8 days in advance).

Why do we follow this schedule?

This system is designed to streamline the accounting process for bookings within the hub. Instead of receiving payments individually for each booking, they are consolidated into four payouts per month. This consolidation simplifies the task of correlating payments with the corresponding bookings, thus enhancing accounting efficiency.

The two payouts will be triggered through Stripe and each sent to "Supplier" and "Partner".
Depending on the bank the payment might take a few more days to show on your bank account. Your bank statement will show either GoTo HUB AS or GoTo HUB AB.

When payout is triggered from GoTo HUB Stripe account to your Stripe account, you will receive a receipt on your emailaddress.
This receipt can also be found in the system, when you go on Reports → Supplier Earnings/Partner Earnings



Click on Options → View / Download receipt

VAT

It is important that the correct VAT rates are filled in for your activities/tours/events. Check that you have the correct settings by logging into the system and going to your activity. It is the responsibility of each supplier that correct VAT is logged to your activity. If you are unsure, please consult your accountant or contact the tax authority.

Last but not least

Make sure to have a Stripe account linked!
If you are new, view this article about How to connect with Stripe.
It is possible to set an accountant email if you want all emails concerning payouts to go to an certain email. Please send an email with all details to partner@gotohub.no and we will set this up for you.
With many modern accounting systems, it is possible to integrate so that the basis for a payment ends up directly in your accounting system. It can make things easier for your accountant.

Updated on: 17/04/2024