How to Cancel a Booking

To cancel a booking, please read and follow these steps below.
IMPORTANT: Even if you have a connected system to GoTo HUB, you still need to cancel the booking in GoTo HUB not only your main activity booking system

Log in to your account: https://gotobooking.io/en/login

Click on Reservations on the left side, under Reservation



You can view bookings for Tours, Accommodations, and Packages, by choosing the option here.



Scroll to the right on the list of bookings, and click Options.



Click 'View' to get a complete view of a booking



On the Reservation Details page, scroll down a little and find the button "Change date"


A new window will appear where you can select available dates and timings (if applicable)


Select the preferred date and time and press "Save"
The system is now updated and new confirmation emails is sent to guest and supplier.

Updated on: 27/01/2025